A Handbook of Human Resource Practice

Contents (957 pages)

  1. MANAGING PEOPLE

    • Human resource management

    • Human capital management

    • Role of the HR function

    • The role of the HR practitioner

    • Role of the front-line manager

    • International HRM

  2. HUMAN RESOURCE MANAGEMENT PROCESSES

    • Strategic HRM

    • HR strategies

    • Developing and implementing HR strategies

    • HRM policies

    • Competency-based HRM

    • Knowledge management

    • Analyzing roles, competencies, and skills

  3. WORK AND EMPLOYMENT

    • The nature of work

    • The employment relationship

    • The psychological contract

  4. ORGANIZATIONAL BEHAVIOUR

    • Characteristics of people

    • Motivation

    • Organizational commitment and engagement

    • How organizations function

    • Organizational culture

  5. ORGANIZATION, DESIGN, AND DEVELOPMENT

    • Organization design

    • Job design and role development

    • Organizational development, change, and transformation

  6. PEOPLE RESOURCING

    • Human resource planning

    • Talent management

    • Recruitment and selection

    • Selection interviewing

    • Selection tests

    • Introduction to the organization

    • Release from the organization

  7. PERFORMANCE MANAGEMENT

    • The basis of performance management

    • The process of performance management

    • 360-degree feedback

  8. HUMAN RESOURCE DEVELOPMENT

    • Strategic human resource development

    • Organizational learning and the learning organization

    • How people learn

    • Learning and development

    • E-learning

    • Management development

    • Formulating and implementing learning and development strategies

  9. REWARDING PEOPLE

    • Reward management

    • Strategic reward

    • Job evaluation

    • Market rate analysis

    • Grade and pay structures

    • Contingent pay

    • Employee benefits, pensions, and allowances

    • Managing reward systems

  10. EMPLOYEE RELATIONS

    • The framework of employee relations

    • Employee relations processes

    • Negotiating and bargaining

    • Employee voice

    • Communications

  11. HEALTH, SAFETY, AND WELFARE

    • Health and safety

    • Welfare services

  12. EMPLOYMENT AND HRM SERVICES

    • Employment practices

    • HRM procedures

    • Computerized human resource information systems

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