Objectives and Key Results (227 pages)
Chapter 1: Introduction to OKRs
The History of OKRs
What Are Objectives and Key Results (OKRs)?
Objectives
Key Results
Organizational Challenges, and Why You Need OKRs
Benefits of OKRs
Chapter 2: Preparing for Your OKRs Journey
Why Are You Implementing OKRs?
Executive Sponsorship: A Critical Component of Your OKRs Implementation
Where to Develop Your OKRs
Special Cases
An OKRs Development Plan
Key Lessons for Successful Transformation
The Building Blocks of OKRs: Mission, Vision, and Strategy
Roadmap Strategy
Chapter 3: Creating Effective OKRs
Omaha
Creating Powerful Objectives
Tips for Creating Objectives
Objective Descriptions
Characteristics of Effective Key Results
Tips for Creating Key Results
Types of Key Results
Scoring OKRs
How Often Do We Set OKRs?
How Many OKRs Do We Have?
Do OKRs Stay the Same from Quarter to Quarter?
Can OKRs Change during the Quarter?
The Process to Set OKRs
Chapter 4: Connecting OKRs to Drive Alignment
A Critical Link
Connecting OKRs
How to Connect OKRs
Creating Alignment
Confirming the Alignment of Connected OKRs
Closing Thoughts on Connecting
Chapter 5: Managing with OKRs
The Cycle: Monday Meetings, Mid-Quarter Check-Ins, and Quarterly Reviews
Updating OKRs at the End of the Quarter
Software and OKRs
Let’s Play 20 Questions!
Chapter 6: Making OKRs Sustainable
Don’t Think of OKRs as a Project
Who Owns the OKRs Process?
OKRs and Performance Reviews
OKRs and Incentive Compensation
Top 10 OKRs Issues
How Not to Implement OKRs . . . and Where Consultants Can Help
Chapter 7: Case Studies in OKRs Use
Flipkart
CareerBuilder
Zalando
Sears Holdings Corporation (SHC)
GoNoodle
TaxSlayer
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