Planning and Managing Human Resources (601 pages)

  1. Introduction to Planning and Managing Human Resources:

    • Strategic Planning for Human Resources Management

    • What Is Strategic Planning for Human Resources (SPHR)?

    • How Did Human Resources Planning (HRP) Evolve?

    • What Do We Mean by Strategy?

    • Why Is Strategic Planning for Human Resources Needed?

    • What Makes Strategic Planning Difficult in Organizations?

    • How Can the SPHR Process Be Described?

    • What Are the Roles of HRP Practitioners?

    • What Is Role Theory?

    • What Do We Know about HRP Roles?

    • How Can HRP Roles Be Conceptualized?

    • How Are the Roles of HR Planners Related to the SPHR Model?

    • How Is This Book Structured?

  2. The Human Resources Organizational Coordinator

    • What Does the HR-Organizational Coordinator Do?

    • Why Is It Important to Link Organizational Plans and HR Plans?

    • What Are the Purposes, Goals, and Objectives of the Organization?

    • What Are the Purposes, Goals, and Objectives of Strategic Human Resource Plans?

    • Alternative Methods of Linking Strategic Business Plans with HR Plans

  3. The Human Resources Work Analyst

    • What Does the HR Work Analyst Do?

    • What Specialized Terms Are Associated with Work Analysis?

    • Why Is Work Analysis Important?

    • What Should Be Analyzed?

    • How Is Work Analysis Traditionally Conducted?

    • How Is General Background Information Collected?

    • What Results Do Analysts Hope to Obtain?

    • What Are Some Approaches to Work Analysis?

    • What Are Some Data-Collection Methods for Work Analysis?

    • How Can the Work Analysis Process Be Carried Out?

    • How Are Results Verified?

    • How Are Internal and External Conditions Monitored?

    • How Are Competencies Identified, and How Are Values Assessed?

  4. The Human Resources Workforce Analyst

    • What Does the HR Workforce Analyst Do?

    • What Specialized Terms Are Associated with Workforce Analysis?

    • Why Is Workforce Analysis Important?

    • What Should Be Analyzed?

    • How Is Workforce Analysis Traditionally Conducted?

    • How Are Job Specifications Prepared?

    • What Is the Link Between Workforce and Work Analysis?

    • Why Are Employee Performance Appraisals Important?

    • What Should Be Evaluated?

    • How Should Evaluation Be Carried Out?

    • What Problems Exist with Traditional Employee-Appraisal Methods?

    • How Can Problems with Employee Appraisals Be Overcome?

    • How Are Appraisal Results Used in Human Resources Planning?

  5. The Human Resources Auditor

    • What Does the HR Auditor Do?

    • How Is the HR Audit Conducted?

    • Deciding on Issues to Examine

    • Deciding, Tentatively, How to Conduct the Audit

    • Selecting People to Assist with the Audit

    • Collecting Background Information

    • Finalizing the Audit Plan

    • Collecting Audit Information

    • Compiling Audit Results

  6. The Human Resources Environmental Scanner

    • What Does the HR Environmental Scanner Do?

    • Why Is Environmental Scanning Important?

    • How Is the Environmental Scanning Process Conducted?

    • Identifying Future Trends

    • Problems with Environmental Scanning

    • Assessing the Effects of Future Trends

    • Conducting Future-Oriented Work Analysis

    • Selecting a Means to Conduct Future-Oriented Work Analysis

    • Verifying Results of Future-Oriented Work Analysis

    • Conducting Future-Oriented Workforce Analysis

    • Scanning for the HR Department

    • Determining Desired Effects of Environmental Factors

  7. The Human Resources Forecaster

    • What Does the HR Forecaster Do?

    • What Are Some Models of Forecasting?

    • What Are Some Reasons for Demand Forecasting?

    • Forecasting Methods

    • What Are Some Reasons for Supply Forecasting?

    • Supply Forecasting Methods

    • Forecasting External Labor Supply

  8. The Human Resources Planning Formulator

    • What Does the HR Planning Formulator Do?

    • Bringing It Together: Conceptual Models for Strategic Planning for HR

    • Four-Factor Condition/Criteria Analysis

    • Other Methods of Analysis

    • The Range of HR Grand Strategies

    • Weighing Strategic Alternatives

    • Selecting an HR Grand Strategy

  9. The Human Resources Integrator

    • What Does the HR Integrator Do?

    • Developing HR Objectives

    • Providing Leadership

    • Matching Rewards and Controls to HR Strategy

    • Devising HR Policies Consistent with Strategy

    • Coordinating HR Practice Areas

    • Matching Structure to Strategy, and Strategy to Structure

  10. Career Planning and Management

    • The Role of Career Planning and Management in Implementing

    • HR Grand Strategy

    • The Traditional Approach to Career Planning

    • The Traditional Approach to Career Management

    • Problems with Traditional Approaches to Career Planning and Management

    • Strategic Career Planning

    • Strategic Career Management

  11. Recruitment and Selection

    • The Role of Recruitment and Selection in Implementing

    • HR Grand Strategy

    • The Traditional Approach to Recruitment and Selection

    • Problems with the Traditional Approach to Recruitment and Selection

    • Strategic Recruitment and Selection

  12. Training

    • What Is Training?

    • The Role of Training in Implementing HR Grand Strategy

    • The Traditional Approach to Training

    • Problems with the Traditional Approach to Training

    • Strategic Training

  13. Organization Development

    • The Role of OD in Implementing HR Grand Strategy

    • The Traditional Approach to OD

    • Problems with the Traditional Approach to Organization Development

    • Strategic OD

  14. Job Redesign

    • What Is Job Redesign?

    • The Role of Job Redesign in Implementing HR Grand Strategy

    • Organization and Job Design

    • Traditional Approaches to Job Redesign

    • Problems with the Traditional Approach to Job Redesign

    • Strategic Job Redesign

  15. Employee Assistance Programs

    • The Role of Employee Assistance Programs (EAPs) in Implementing

    • HR Grand Strategy

    • The Traditional Approach to EAPs

    • Problems with the Traditional Approach to EAPs

    • Strategic EAPs

  16. Labor Relations

    • The Role of Labor Relations in Implementing HR Grand Strategy

    • The Traditional Approach to Labor Relations Programs

    • Problems with the Traditional Approach to Labor Relations

    • Strategic Labor Relations

  17. Compensation and Benefits

    • Key Terms in Compensation and Benefits

    • The Role of Compensation/Benefits in Implementing

    • HR Grand Strategy

    • The Traditional Approach to Compensation/Benefit Programs

    • Problems with the Traditional Approach to Compensation/Benefit Programs

    • Strategic Compensation/Benefit Programs

  18. The Human Resources Planning Manager

    • What Does the HR Planning Manager Do?

    • How Is the HR Planning Manager’s Role Carried Out?

    • Establishing HR Department Goals and Objectives

    • Creating Department Structure

    • Staffing the HRP Department

    • Issuing Orders

    • Resolving Destructive Conflicts

    • Communicating within and between Departments

    • Planning for Needed Resources

    • Dealing with Power and Politics

  19. The Human Resources Planning Evaluator

    • What Does the Human Resources Planning Evaluator Do?

    • How is Evaluation Carried Out?

    • Purposes of HR Evaluation

    • Control Systems

    • Criteria

    • Carrying out the Evaluation Process

    • Feeding Back the Results of Evaluation

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